📄 Terms & Conditions – Dreama.in

1. General Information

Dreama.in is an online store owned and operated by:

Owner Name: Sanjay Sukesh

Trade Name: DREAMAMATS

Address: 423/B, Puthangramam House, Pulakode, Thrissur, Kerala – 680586

Email: radhekrishnaparvathyshiva@gmail.com

Mobile: 9074814945

---

2. Eligibility

By using this website, you confirm that you are:

At least 18 years old, OR

Accessing under supervision of a parent/guardian.

---

3. Products & Services

We sell:

Incontinence mats

Children’s waterproof mats

Disposable and reusable hygiene products

Product details, colour, and appearance may slightly vary due to photography and screen settings.

---

4. Orders & Payments

All orders placed through Dreama.in are subject to acceptance and confirmation.

We accept online payments via approved payment gateways.

Prices may change without prior notice.

Once an order is placed, you will receive an email/SMS confirmation.

---

5. Shipping & Delivery

We ship PAN India.

Standard delivery timeline: 3 to 7 working days.

Delays may occur due to logistics, weather, or unforeseen circumstances.

Tracking details will be provided once the order is shipped.

---

6. Returns, Refunds & Cancellation

Please refer to our Shipping, Return, Refund & Cancellation Policy for detailed information.

Key points:

Returns accepted only for defective or damaged products.

Refund is issued only after inspection of the returned product.

Order cancellation is allowed only before shipping.

---

7. Intellectual Property Rights

All logos, brand names, images, designs, and content displayed on Dreama.in are the property of Dreama.in.

Unauthorized reproduction or use is strictly prohibited.

---

8. User Responsibilities

You agree not to:

Use our website for fraudulent activities

Upload any harmful content

Interfere with the website’s functionality

Misuse any product purchased from us

---

9. Limitation of Liability

Dreama.in is not liable for:

Misuse or improper handling of products

Allergic reactions due to fabric/material sensitivity

Delayed delivery due to courier operational issues

Our maximum liability is limited to the value of the purchased product.

---

10. Third-Party Services

We may use third-party logistics, payment gateways, and service providers.

We are not responsible for any issues arising from these services.

---

11. Privacy Policy

Your personal information is handled as per our Privacy Policy.

We do not sell, misuse, or share your data except for order processing.

---

12. Governing Law & Jurisdiction

These terms are governed by Indian Law.

Any disputes will be handled under the jurisdiction of Thrissur, Kerala courts.

---

13. Changes to Terms

We may update these Terms & Conditions at any time.

Updates will be posted on this page with a revised date.

---

14. Contact Information

For any questions, please contact us:

📧 radhekrishnaparvathyshiva@gmail.com

📞9074814945

📍 Thrissur, Kerala – 680586